Privacy Policy

This Privacy Policy describes how Ritmo Solutions LLC ("we", "our", or "us") collects, uses, and protects information when you use Pixelfy.io ("the Service").

Information We Collect

Account Information

• Email address (via Clerk authentication)
• Name (optional)
• Authentication tokens and identifiers
• Subscription status and billing information (processed by Stripe)

User Content

• Images you upload or generate
• Text prompts and editing commands
• Project names and metadata
• Chat history with AI models

Usage Data

• API usage metrics
• Storage consumption
• Generation counts and timestamps
• Feature usage patterns
• Error logs and performance metrics (via Sentry)

Technical Data

• IP address (for rate limiting and security)
• Browser type and version
• Device information
• Cookies and similar technologies

How We Use Your Information

• To provide and improve the Service
• To process your image editing and generation requests
• To manage your account and subscription
• To enforce usage limits and prevent abuse
• To communicate service updates and support
• To analyze and improve Service performance
• To comply with legal obligations

Data Storage and Security

Where We Store Data

• Images: Amazon S3 (US regions)
• Database: PostgreSQL (encrypted at rest)
• Authentication: Clerk (SOC 2 Type II certified)
• Payments: Stripe (PCI DSS compliant)

Security Measures

• SSL/TLS encryption for all data in transit
• Encryption at rest for stored data
• Access controls and authentication
• Regular security audits
• EXIF data automatically stripped from uploaded images
• Rate limiting to prevent abuse

Data Sharing

We do not sell your personal information. We share data only with:

• Service Providers: AWS (storage), Clerk (authentication), Stripe (payments), Sentry (monitoring)
• AI Providers: Google (Gemini API) for image processing - images sent for processing only
• Legal Requirements: When required by law or to protect rights and safety

Data Retention

• Active accounts: Data retained while account is active
• After cancellation: Data retained for 30 days
• Permanent deletion: After 30-day grace period
• Backups: May persist in backups for up to 90 days
• Legal obligations: Longer retention if required by law

Your Rights

Depending on your location, you may have the right to:

• Access: Request a copy of your personal data
• Correction: Update or correct your information
• Deletion: Request deletion of your account and data
• Portability: Export your images and data
• Objection: Opt-out of certain data processing
• Restriction: Limit how we use your data

To exercise these rights, contact us at privacy@ritmosolutions.com

California Privacy Rights (CCPA)

California residents have additional rights:

• Right to know what personal information is collected
• Right to know if personal information is sold or disclosed
• Right to opt-out of the sale of personal information (we do not sell data)
• Right to non-discrimination for exercising privacy rights

European Users (GDPR)

Legal bases for processing:

• Contract: To provide the Service you requested
• Legitimate Interest: To improve and secure the Service
• Consent: For optional features and communications
• Legal Obligation: To comply with applicable laws

EU users may lodge complaints with their local supervisory authority.

Cookies and Tracking

We use cookies and similar technologies for:

• Authentication and session management
• Security and fraud prevention
• Remembering user preferences
• Analytics (anonymous usage patterns)

You can control cookies through your browser settings, though this may affect functionality.

Children's Privacy

The Service is not intended for children under 13. We do not knowingly collect information from children under 13. If we discover such data, we will delete it immediately.

International Data Transfers

Your data may be transferred to and processed in the United States. By using the Service, you consent to this transfer. We ensure appropriate safeguards are in place for international transfers.

Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of significant changes via email or Service notification. Continued use after changes constitutes acceptance.

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